Sunday, October 18
Opening
- 11:30 AMto 1:00 PMRegistration
Registration, Check-in & Lunch
Main LobbyCheck-in, materials pickup · Fuel Up & Connect (Lunch + Exhibitor Booths)
- 11:45 AMto 12:30 PMNetworking
Welcome to the JCC Movement: Your JCC Association Playbook!
GES1 (Yoga Studio)For those in their first 3 years as a JCC Professional or just want to learn more about the JCC Movement. Join Mark and Joy for a fast-paced, fun, interactive introduction to the field — where and how JCCs and JCC Camps originated, what the landscape looks like today, and how JCC Association can support you. You'll leave with concrete next steps for tapping into the network, resources, and events that fuel your career growth, plus new connections in the room.
- 1:15 PMto 2:15 PMPlenary
Opening Plenary Session
TheaterRabbi Daniel Septimus opens SE PROCON 2026 with the question behind the whole conference: what does community mean in 2026, and what does it ask of the professionals who build it? From membership to meaning, from programming for people to building with them, this session sets the shared language for Kehillah 2.0 that the next two and a half days will put to work.
- 2:30 PMto 3:30 PMDepartment
Peer Track Sessions - A
Various RoomsHR · Finance · Development · Sports · Early Childhood · Youth & Family · Membership · Marketing · Adults · + more
- 3:45 PMto 4:45 PMElective
Electives — A
Choose one of 5- Every Interaction Matters - Creating Exceptional Experiences at your JCCAudrey Edwards, Joy Brand-RichardsonKatz
Make every connection count. This dynamic, interactive workshop is designed specifically for Jewish Community Center staff across all departments. Whether you work at the welcome desk, lead programs, or manage a team, this fast-paced session will transform how you engage with the community. You will participate in peer-to-peer conversations and leave with practical, hands-on tools you can put into action the very next day.
- Reimagining Perfection- What It Means for You and Your JCCAnnie KeithDance Room 1
What does perfection look like in a programmatic context and how is it different from excellence? How does our ever-changing landscape provide opportunities to evolve and improve? In this interactive workshop, JCC coordinators, managers and directors will examine how “the way we’ve always done it” and the belief that we are already the best can limit learning and innovation. Using realistic cross-department scenarios, participants will practice challenging assumptions, protecting non-negotiable standards, and identifying small experiments that support continuous improvement.
- Your J's Culture – Is it Real?Jay JacobsDance Room 2
By the end of this session, participants will be able to: Evaluate whether their JCC’s current culture authentically reflects its mission, vision, and core values. Identify how leadership, employees, and organizational practices shape workplace culture and member experience. Assess whether their culture promotes inclusion, engagement, morale, and organizational success. Identify opportunities to strengthen or redefine culture so it becomes a true difference-maker for employees and members. This session will make you think, get you engaged and make you ask the question is your agency/department culture a difference maker setting you up for success.
- To Understand Israel, We Must Understand The Middle EastAvi MelamedGES2 (Aerobics)
Conversations about Israel and the Middle East surface across the JCC, among people with very different perspectives. In this interactive session, Avi Melamed introduces the Inside The Middle East framework through a mini-briefing on the Axis of Resistance, showing why apolitical, intelligence-based education works across diverse audiences. Participants will leave with a practical lens for asking who most needs this education, what they need to understand, and where it can have the greatest impact, moving beyond programming to strategic thinking.
- Staying Above the Line: Responsibility & Curiosity in the Moments That Test YouMark S. YoungGES1 (Yoga Studio)
The member won't let it go. The staff conversation you've been avoiding won't wait. This hands-on session for JCC professionals' tools and strategies to utilize after these triggers hit, and understanding how we can shift from below the line, where our ego tends to lead us, to above the line, where taking responsibility and leaning into curiosity can guide us to long-term sustainable solutions. Great for managers to create a strong culture with their teams and for all of us to be make smart choices and be our best selves at work for our JCCs.
- 4:50 PMto 5:25 PMBreak
Raise Your Voice
Gym - 5:30 PMto 6:15 PMSpecial
Bamachol Show
TheaterSpecial performance · Artistic celebration of Jewish identity
- 6:30 PMto 7:30 PMSocial
Welcome Dinner
PlazaTables by region or work area · Networking among participants
Monday, October 19
Reimagining Community
- 8:00 AMto 9:15 AMMeal
Breakfast
Gym - 9:30 AMto 10:45 AMPlenary
Understanding Families: Dealing with Parents and Children In Challenging Times
TheaterParents are more involved and more anxious than ever, and children are growing up with new pressures that shape how they learn, cope, and connect. In this panel, family psychologists help staff understand what drives highly involved parenting, what today's kids need developmentally, and how family dynamics are changing. Staff will leave with practical, research-informed tools for communicating with parents, supporting children's resilience, and navigating the moments when the two collide.
- 11:00 AMto 12:00 PMDepartment
Peer Track Sessions - B
Various RoomsHR · Finance · Development · Sports · Early Childhood · Youth & Family · Membership · Marketing · Adults · + more
- 12:00 PMto 1:00 PMMeal
Fuel Up & Connect (Expo and Dining Hall)
GymSpotlight Interaction With EGYM
- 1:15 PMto 2:15 PMPlenary
More Human, Not Less By Amanda Loveland
TheaterThere is a quiet fear underneath most of the AI conversations in our sector right now: that bringing this technology into a community organization will make it feel less personal, less warm, less like the place people show up to be known. Amanda takes that fear head on, because the truth is the opposite of what most people expect. The right AI does not replace the human work at a JCC. It gives your staff their hours back, the hours currently disappearing into the inbox, the spreadsheet and the report nobody enjoys writing, so they can spend that time on the member, the program, the relationship. Human connection is the product. Everything good a JCC does starts there, and the technology only matters to the degree it protects that. Grounded in real work, not hype, this session's strongest proof points are what real JCCs are already doing and what is working across the country. It closes with where this is heading next: the shift from using AI as a smarter search box to building agents that actually do work alongside your team, the frontier most JCCs have not crossed yet.
- 2:30 PMto 3:30 PMElective
Electives — B
Choose one of 5- FISH! at the JCC: From Staff to CommunityJoy Brand-Richardson, Dror GershoniDance Room 2
Creating a culture where employees feel they belong, have fun, and are empowered to make a difference. Using the FISH! philosophy, this interactive workshop explores how to view your staff as a community of its own. Participants will learn practical ways to build connection, trust, engagement, and a sense of belonging, creating a workplace culture where people feel valued, energized, supported, and motivated to contribute.
- Authenticity in Practice: Leading as YourselfNicole ErdfrochtGES2 (Aerobics)
A candid conversation on what authentic leadership looks like in practice. Nicole is interviewed by her father, Simon, about leading as herself in the Jewish nonprofit world, a field they have both spent years in: how she has balanced professionalism with genuine self-expression, built trust through transparency, and seen authentic leadership shape her career. Along the way, she reflects on the leaders who influenced her approach and offers advice to those early in their careers. The session closes with audience Q&A.
- The Road to Inclusion: Sharing Challenges, Finding SolutionsSandra Chaberman, Debbie LombardKatz
Every center’s road to inclusion looks different. This interactive session will explore how to create and grow inclusive programs for individuals with developmental disabilities while also building a more inclusive culture throughout your entire center. Through open conversation, we’ll share successes, challenges, and lessons learned from programs at different stages of development. We’ll explore what has worked, what hasn’t, and where centers may face barriers. There is no one-size-fits-all approach to inclusion. By learning from one another and finding solutions together, we can create centers where everyone has opportunities to participate, connect, contribute, and know they belong.
- How To Get To The Next Professional LevelAlan Sataloff, Paul FrishmanDance Room 1
This session explores the skills, mindset, and strategies needed to advance your career, from mid-level roles to executive leadership. Participants will learn how to identify their core strengths, develop them with intention, and position themselves for growth. Attendees will leave with practical tools to map out their professional path and take meaningful steps toward their goals.
- Seven Lenses, One Mission: Judaism in Practice at Your JCCVeronica Maravankin, Lital DayanGES1 (Yoga Studio)
What do Jewish values have to do with aquatics, fitness, sports and recreation, cultural arts, accounting, HR, or any other JCC department? What makes our practice Jewish? For some departments, the connection seems obvious; for others, it may take a bit more digging. When we look at our work through Jewish lenses, they generate compelling new meanings and serve as foundational and transformative guides. Join us to explore how to look at your work through a Jewish lens, become more intentional, and elevate the experiences for our members, our colleagues, and ourselves
- 3:45 PMto 4:30 PMSpecial
Raise Your Voice #2
Theater - 4:35 PMto 5:15 PMExperiential
Get to know the J!
Various RoomsA guided walk through the J in small groups: the Gym, the Pool, the Field, the old building, and both floors of the new building. Everyone starts at the Theater and ends at Temple Sinai, where the shuttles to the Serena Rooftop wait. Your group, guide and route are below.
- 5:15 PMto 6:00 PMOther
Shuttles depart to the Serena Rooftop
Temple Sinai - 6:00 PMto 8:00 PMHappy Hour
Happy Hour — Serena Rooftop
Serena RooftopRooftop networking · Cocktails and panoramic views. Take the rest of the night off and enjoy the South Florida evening
Tuesday, October 20
Strategy & Closing
- 8:00 AMto 9:00 AMMeal
Breakfast
Gym - 9:15 AMto 10:15 AMElective
Electives - C
Choose one of 5- The Path You ChoseFanny HanonoGES2 (Aerobics)
Whatever Path You Take, Do It Wholeheartedly Fanny Hanono thought she was going to become a lawyer. Instead, her path led her to warehouses, automotive parts, entrepreneurship, and eventually building and leading a successful business. In this session, Fanny shares why success doesn’t have to follow the path you originally planned. Whether your choice is building a career, raising a family, starting a business, or changing direction entirely, Fanny believes what matters is owning that choice and doing it wholeheartedly. She’ll share lessons from her own unexpected journey and why it’s never too late to decide that a different path is the right one.
- The Power of Boundaries: To Live With Peace of MindStephanie EssenfeldTheater
In this session we'll explore the myths and limiting beliefs we hold about setting boundaries, why it feels so hard to set them, and the real costs of not having them - how that affects our mental health and our relationships. We'll cover how to set boundaries in a respectful and assertive way, how to release control over what we can't control so we can sustain them long-term, and the positive impact this has on our mental health.
- From AI Pressure to Business Value: How to Scale AI Across Customer ConversationsMatthew Pottala, RingCentralDance Room 1
Deploying AI is no longer the goal—scaling it across your unified communications solution to drive actual business value is. In this session, we cut through the noise to show you how seamlessly embedding AI into your existing communications stack enhances customer interactions at every stage of the journey. See RingCentral’s latest AI-powered innovations in action and learn how agentic AI can help your team streamline operations, empower employees, and turn conversational data into smarter decisions—all within one unified platform.
- Resilience: An Olympian’s PerspectiveLenny KrayzelburgDance Room 2
Lenny Krayzelburg, four-time gold medalist and founder of SwimRight Academy, reflects on navigating setbacks, adapting after injury, and growing his swim school into a national program. Attendees will gain a fresh perspective on staying focused, rebounding from challenges, and applying an athlete's discipline to their own professional goals.
- The Jewish Fight for AmericaGabriel GroismanGES1 (Yoga Studio)
Is it time for American Jews to leave? Former Bal Harbour mayor Gabe Groisman says no: it is time to fight for America. Drawing on his new book, The Jewish Fight for America, Groisman examines the forces challenging American Jewry, from campus radicalism and political extremism to assimilation and efforts to distance American Jews from Israel. He offers a practical blueprint for responding with strength: investing in Jewish identity, education, and community, and keeping Israel central to Jewish life.
- 10:30 AMto 11:15 AMDepartment
Peer Track Sessions - C
Various RoomsHR · Finance · Development · Sports · Early Childhood · Youth & Family · Membership · Marketing · Adults · + more
- 11:30 AMto 12:30 PMClosing
Closing Keynote: Abundant Leadership with Michelle Poler
TheaterIn this data-driven, story-rich keynote — grounded in Michelle's own experience building a global community, and backed by a national study on community at work — leaders discover why culture alone is never enough, and what it takes to build the kind of environment where people don't just stay, they thrive. Through her signature blend of honesty, warmth, and real stories from 600+ organizations, Michelle introduces a leadership framework rooted in one counterintuitive truth: the leaders who give the most — recognition, visibility, opportunity, trust — are the ones who build the most loyal, committed, and high-performing teams. And when leaders model abundance, their teams follow, creating a ripple effect that transforms not just how people are led, but how they show up for one another.
- 12:30 PMto 12:40 PMPlenary
SE PROCON Closing
Theater - 12:40 PMto 2:00 PMSocial
Fuel Up & Connect (Expo and Dining Hall)
GymFinal conversations · Contact exchange · Grab and Go Lunch Style